RapidStart Field Service

for Dataverse

SIMPLE FIELD SERVICE MANAGEMENT

Is Dynamics 365 for Field Service Automation too big for you?

Is your current solution not “connected” or keeping up?

Are you trying to manage field teams with Outlook?

We built our Field Service App with our “RapidStart” philosophy of keeping things simple.

We designed this for small to mid-sized Field Technician Teams, like Commercial or Residential Repair Services, Home Health, Simple Projects, etc.

No More Spreadsheets!

Completely customizable and upgradable, so you can never outgrow RapidStart Field Service.

*This Solution can be installed on any environment that has a Dataverse database, including Dynamics 365, Power Apps, or RapidStart CRM. If RapidStart CRM it requires the RapidStart CRM Plus Upgrade.

RapidStart Field Service

for Dataverse

SIMPLE FIELD SERVICE MANAGEMENT

Is Dynamics 365 for Field Service Automation too big for you?
Is your current solution not “connected” or keeping up?
Are you trying to manage field teams with Outlook?

We built our Field Service App with our “RapidStart” philosophy of keeping things simple.

We designed this for small to mid-sized Field Technician Teams,
for Commercial or Residential Repair Services, Home Health, Simple Projects, etc.

No More Spreadsheets!

Completely customizable and upgradable, so you can never outgrow RapidStart Field Service.

*This Solution can be installed on any environment that has a Dataverse database, including Dynamics 365, Power Apps, or RapidStart CRM. If RapidStart CRM it requires the RapidStart CRM Plus Upgrade.

Learn about RapidStart Field Service in about 6.5 minutes

Field Service Preview

(Click to Enlarge)

Field Service Dashboard

Field Service Dashboards

Field Service Calendar

Technicians Appointment Calendar

Field Service Work Order

New Work Order Form

Field Service Case

One-Click Work Order Creation

Field Service Mobile App Image

Overview of the Field Service Process

Overview of the Product Flow at RapidStart CRM

RapidStart Field Service for Industries

HVAC

Plumbing

Electrical

Home Health

Appliance

Garage Door

Pest Control

Lawn Service

Carpet Cleaning

Many More

HVAC, Plumbing, Electrical, Home Health, Appliance, Garage Door, Pest Control, Lawn Service, Carpet Cleaning and Many More.

product faq

Still have questions?

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Does this app require RapidStart CRM?

No. This application is self-contained and can run on any environment with a Dataverse database, including Power Apps, Dynamics 365, or RapidStart CRM. If you are installing it on RapidStart CRM, you will need the RapidStart CRM Plus upgrade first.

How is this licensed?

First, you will need Power Apps licenses from Microsoft. If you currently have Dynamics 365 licenses, those will work also.

We recommend a Power Apps Premium license for the dispatcher(s) @ $20/pupm.

For the technicians, we recommend a Power Apps Per App plan, @ $5/pupm.

You can purchase these from your Microsoft Partner.

You will also need our licenses for RapidStart Field Service.

This Addon adds two new Security roles to your RapidStart CRM Environment, “Dispatcher” and “Technician”. Licensing is only required for users with either of these roles. There is a minimum quantity of 10 licenses.

You can purchase our licenses from us below.

Is there an additional cost for the Mobile App?

No, the desktop capabilities and the Mobile app are included in the low monthly user cost.

How many Technicians can this support?

In designing and building this solution, we had the number 20 in our minds, but there is no technical limit on how many Technicians you can have. If you had 5,000 technicians, the app could be customized to accommodate that scale better.

Does the Mobile App work Offline?

By default, no, but its possible.

The solution includes several real-time customer notifications as the Technician updates their status on the mobile app, like “I’m on my way”, “I’m running late”, etc. In offline mode, these notifications would get queued up on the device and then sent all at once when the app is back online, which would not be a good customer experience.

If the offline capability is more important to you than real-time customer notifications, some customization work would be required.

Will this track Technician time?

Time stamps are created whenever the Technician updates their status on an Appointment on the mobile app. For example, a timestamp is created when the Technician updates their status on the Appointment to “Arrived”; another is created when they update their status to “Completed”. The difference is their time spent on site.

Can we cancel if this does not meet our needs?

You can cancel anytime, simply let us know and remove the solution from your environment.

Does this require Dynamics 365 Field Service?

No. This is our own Field Service Application, built on Power Apps, and is independent of Dynamics 365 Field Service.

Only $10/PUPM

Subscribe to RapidStart Field Service

RapidStart Field Service

A simple to use Field Service Solution

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