RapidStart CRM Pricing

RapidStart CRM runs on “full” Power Apps licenses from Microsoft. If you have Microsoft 365 licenses, you may have noticed that a “light” Power Apps feature is part of that which does not offer access to a Dataverse database which RapidStart CRM requires. For RapidStart CRM, you will need “full” Power Apps licenses, which come in three flavors: “Per App”, “Per User”, or “Pay-as-you-Go”. You can use either or a combination.

Power Apps Per App Plan (Subscription)

This is the lowest-cost license that RapidStart CRM can run on. It is $5 Per User Per Month. This license will allow a user to access and fully use a single application, like RapidStart CRM Sales for example. Allocating these licenses requires a little effort, but the effort may make sense if you have many single-application users. These licenses include 50 MB each of database capacity pooled at the tenant level.

Power Apps Per User Plan (Subscription)

This is the most flexible license and easiest to manage. It is $20 Per User Per Month. This license will allow users access to unlimited apps, including non-RapidStart CRM apps that you may have or may build for other purposes. Assigning these licenses is done the same way that Microsoft 365 licenses are assigned, so maintaining them is more straightforward. These licenses also include 250 MB each of database capacity pooled at the tenant level.

Power Apps Per App Plan (Pay-as-you-Go)

This is the most complex licensing to set up and maintain; however, it could make sense if you have many intermittent users, like seasonal users. The cost is $10 per month for each user that logs in during a month. If a user does not log in, there is no cost for the user. This license will allow a user to access and fully use a single application; if the user accesses other applications, you will be charged $10 each app. This requires an Azure account and several setup steps.

Our Recommendations

Optimized for the Lowest Cost. We recommend a single “Per User” license plus as many “Per App” licenses as you have additional users. Example: 15 users would cost you $90 USD/Month.

Optimized for Simplicity. We recommend “Per User” licenses for all users. Example: 15 users would cost you $300 USD/Month.

This is a small but unavoidable cost. We make nothing on these licenses, and you would purchase them directly from Microsoft or your Microsoft Partner.

Link to Microsoft’s Power Apps Pricing Page

Our core RapidStart CRM Application cost is absolutely zero and always will be.

We have built and made available several Free Addons to extend RapidStart CRM with some handy capabilities. You can add these directly from Microsoft’s AppSource at no cost.

• RapidStart CRM Web Contact Forms Addon
• RapidStart CRM CSAT Addon
• RapidStart CRM Competitor Tracking Addon

We have also built and made available several advanced Addons that we offer at a low cost to add specific functionality that some customers may want.

• RapidStart CRM Project Addon ($10/PUPM)
• RapidStart CRM Field Service Addon ($10/PUPM)
• RapidStart CRM Time Sheets Addon ($5/PUPM)
• RapidStart CRM Business Central ($10/PUPM)

Since RapidStart CRM is built on the Microsoft Power Platform, many Addons built by others, not related or supported by us, will also work with RapidStart CRM. These can also be installed from Microsoft’s AppSource.

We have tested and curated a few here.

We have created some packaged services for RapidStart CRM that we offer to those interested.

• Rapid LAUNCH (A Done-for-you Deployment Service)
• Rapid SALES (A Managed Sales Pipeline Service)

In case you were wondering how we make money, it is by providing our users with Services. Our services are not required, but many users seek expert assistance to take RapidStart CRM further.

Services are offered by the parent/developer of RapidStart CRM, Forceworks, a Microsoft Gold Partner, and a recognized Power Platform Expert Partner. RapidStart CRM and all Addons are examples of Forceworks’ Power Platform expertise.

Forceworks’ services models and pricing are also clear, simple, and available on Forceworks’ Website.