Advanced Development for RapidStart CRM Plus, or Dynamics 365. Part 4


Finally, we get to some actual customizing! The first three posts were critical prerequisites to customizing RapidStart CRM in a future-proof and safe way.  It is also the “correct” way. In our last post we added an existing component to our “My Customizations” solution, the RapidStart Account form.  In this post we will customize that form to meet our needs by adding a field to it. We’ll start by going back to our “My Customizations” solution.

To begin, we’ll go to

Ensure you are in the correct environment, select solutions in the sidebar, and double-click on your “My Customizations” solution to open it. 


We’ll pick up where we left off. In the sidebar click the down arrow next to tables, then the down arrow next to Account, then click on Forms, you will see the form that we added in the last post.


We’ll click on the three dots and select “Edit” to open the form.


This is our form in the design canvas. We can switch tabs if we want. We’ll start by creating our new field by clicking on “+ Add table column”.


We’ll give our field a name and then select the “Data Type”. For this, I am creating a simple “yes/no” field, but you have many options depending on the data you want to capture. You can also decide if you want to be able to search by this field. Depending on the field type you choose, you will see options for that field type. In my case, I selected to default to “No” for my yes/no field. Then click “Save”.


You can see that our new field has been added to the table columns list. You may need to scroll down to it. Navigate to the tab where you want to add it.


Now simply drag the field from the list on to the form wherever you want. While you’re here you can also delete any fields you don’t need and move other fields around if you like. When you are happy with the form, click on “Save and publish”.

You can now leave and go back to your app in the sandbox and see the changes. You may need to refresh your browser.


In this Part 4 we have modified an existing component, a form, to add a new field. In part 5, we will continue in this solution by adding a new component. 

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RapidStart CRM is built on Microsoft’s Dataverse, the foundation of the Power Platform and Dynamics 365. This means that RapidStart CRM Plus is just as customizable as any of Microsoft’s first-party applications, like Dynamics 365 Sales, for example. We designed RapidStart CRM as a basic Sales and Service app “accelerator”. While it is a fully functioning app, it is the starting point for much more for many. Get or Test Drive RapidStart CRM on Microsoft’s AppSource here.

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